Last updated: 21-Aug-2023
This Privacy Policy outlines how Secret Garden Fine Flowers (“the Company,” “we,” “us,” or “our”) collects, stores, protects, and uses user data in compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
Collection of User Data
We may collect and store the following categories of user data:
- Personal Identification Information:
- Name
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Contact details (email address, phone number, postal address)
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Usage Data:
- IP address
- Browser type and version
- Referral source
- Pages visited, including date and time
Purpose and Use of User Data
We collect and process user data for the following purposes:
- To provide information, services, or products requested by users
- To improve our website, products, and services
- To communicate with users about updates, promotions, and offers
- To analyze user behavior and measure website performance using Google Analytics
- To meet our legal obligations, resolve disputes, and enforce our rights
- To ensure compliance with applicable laws, regulations, and contractual obligations
Legal Basis for Processing
We process user data based on the following legal grounds:
- The processing is necessary for the performance of a contract or to take steps at the request of the user before entering into a contract.
- The processing is necessary to comply with a legal obligation to which we are subject.
- The processing is based on the user’s consent, which can be withdrawn at any time.
User Rights
As a user, you have the following rights regarding your personal data:
- Right of Access:
- You have the right to request details of the personal data we hold about you.
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We will provide a copy of your personal data within 30 days of receiving a valid request.
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Right to Correction:
- You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
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We will promptly amend any information found to be incorrect.
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Right to Deletion:
- You have the right to request the deletion of your personal data.
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We will securely erase your personal information within a reasonable period, unless there is a legitimate reason to retain it.
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Right to Object to Processing:
- You have the right to object to the processing of your personal data for marketing purposes.
- We will cease such processing upon receipt of an objection.
Data Security Measures
We implement reasonable technical and organizational measures to protect user data from unauthorized access, accidental loss, or disclosure. These measures include but are not limited to:
- Encryption of data transmitted between your browser and our website.
- Regular data backups stored securely.
- Restricted access controls to limit internal access to user data.
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. Therefore, although we strive to protect user data, we cannot guarantee its absolute security.
Sharing of User Data
We do not sell, trade, or transfer your personal information to third parties without your explicit consent, unless:
- Required for compliance with legal obligations.
- Necessary to provide services or products requested by you.
- Privacy practices of data processors or services integrated into our website by your request.
In such cases, we require these third-party data processors to ensure the security and confidentiality of your personal data.
Changes to the Privacy Policy
We may update this Privacy Policy in accordance with legal and operational requirements. The date of the last revision will be prominently displayed on this page. We encourage users to review this page regularly to stay informed about any changes that may affect them.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please email us at [email protected] or mail us at:
Secret Garden Fine Flowers\ 123 Flower Avenue\ Cityville, CA\ 12345
If you have any questions, please Contact Us.